TICKET INFO

Weekend tickets are required to access anywhere on the festival site and are broken down into the following age categories:

• Adult 16+ Weekend
• Teen 11 – 15 years weekend
• Child 6 – 10 years weekend
• Infant 5 and under weekend

All festivalgoers must have 1 of the above tickets to enter the festival site. Weekend tickets are valid from the Friday of the festival weekend.

Adult weekend tickets are for anyone aged 16 and older.

All weekend tickets includes access to our standard camping; – Great Holmes/24 Hour Party People, The Shire, Haye Parks, Saddleback View / Family Campsite & Quiet Camping.

Weekend tickets don’t include Thursday entry, you would need a Thursday entry ticket alongside your weekend ticket to access anywhere on the festival site, including the campsites, on Thursday.

Children should be within the age category at the time of the festival not at the time of purchase.

• Anyone 16 or over is welcome to attend the festival without an adult. You will need to provide proof of age on entry upon request.

• Ages 11 – 15 Must be accompanied by a parent or guardian (21+). Each parent can accompany up to two children. Please remember to bring a valid from of ID.

• Anyone aged 10 and under must be accompanied by a parent or guardian (21+)

There are a limited amount of tickets for children up to and including the age of 5 to attend but their parent or guardian must obtain a ticket for them and accompany them at ALL times.

NOTE: By purchasing an infant ticket you are confirming that you are either the parent or legal guardian.

• Adult Thursday
• Teen 11 – 15 Thursday
• Child 6 – 10 Thursday
• Infant 5 and Under Thursday

Thursday tickets allow entry from 09:00 on the Thurday.

Thursday ticket FAQ’s

Thursday tickets are only valid in conjunction with a weekend ticket.

The campsite is open a day early for all you keen festival goers.

The music will begin from 17:00 on Thursday.

The Thursday ticket upgrades any additional tickets you have bought to be available a day early e.g. car parking, boutique camping, Tangerine Fields etc.

Emperors Field is one of our upgraded campsites, it requires an additional ticket and it includes perks such as free hot showers, adjacent parking and it’s own arena entrance. Please note, no access will be granted to Emperors Fields without an Emperors Field ticket/wristband. This means if you have friends in general camping, you may go visit their camp however they will not be able to join you in Emperors Field. This is to ensure the facilities here are kept for the use of those with Emperors Field tickets.

Emperors Field is broken down into the following ticket types:

• Adult 16+ Emperor’s Fields
• Teen 11-15 Emperor’s Fields
• Child 6 – 10 Emperor’s Fields
• Infant 5 and Under Emperor’s Fields*

*NOTE: By purchasing an Infant Ticket you are confirming that you are either the parent or legal guardian of the child for whom you are purchasing.

Emperors Field is located a few mins walk to the arena, the shortest of all our campsites.

There are no live-in vehicles permitted in Emperors Field.

You will only be able to park in the Emperor’s Field Car Park if in possession of an Adult Emperor’s Field ticket – no exceptions!

If you have a Thursday entry ticket in conjunction with your full weekend ticket, this allows you to arrive from Thursday.

The showers in Emperors Field can get busy in the mornings, if you do not wish to queue for the showers, we’d recommend using them at night when they are much quieter.

Please note that Emperors Field Tickets do NOT include entry into the festival. Each person will also need to be in possession of a Full Weekend Festival Ticket.

faqs

What is Emperors Field?

Emperors Field is an upgraded campsite we offer, you still bring your own tent however the field is located right next to the arena and much closer to its own dedicated car park, meaning there is less hassle when getting yourself set up for the festival.

What do I need to camp in Emperors Field?

As Emperors Field is an upgraded camp, you must have a weekend ticket and an Emperors Field ticket. These must be used in conjunction with each other and must be for your correct age at the time of the festival. Each member of you party must have both a weekend ticket and an Emperors Field upgrade ticket for the correct age group.

What is included in Emperors Field?

Emperors Field has access to free hot showers, its own dedicated arena entrance, extra camping space and adjacent parking. Toilets and a water point are included in all campsites along with a trader offering breakfast and coffee. Bliss.

Can I bring chairs/gazebos?

Chairs are very welcome in the campsites. Please don’t bring gazebos, They take up valuable tent space in the campsites.

Great Plains is one of our upgraded campsites and includes access to free hot showers, adjacent parking and it’s own arena entrance. Great Plains is located close to the arena, only a short five minute walk from gate-to-gate. Please note, no access to Great Plains will be granted to those without a Great Plains ticket/wristband, this does mean that if you have friends in general camping, you may go visit their camp but they won’t be able to join you in Great Plains. This is to ensure the facilities are kept for the use of those with Great Plains tickets.

Great Plains is broken down into the following ticket types:

• Adult 16+ Great Plains
• Teen 11-15 Great Plains
• Child 6 – 10 Great Plains
• Infant 5 and Under Emperor’s Fields*

*NOTE: By purchasing an Infant Ticket you are confirming that you are either the parent or legal guardian of the child for whom you are purchasing.

Great Plains is located roughly 5-10 minutes from the arena, gate-to-gate. Please note, the entrance to the arena is located up a slight hill.

There are no live-in vehicles permitted in Great Plains.

You will only be able to park in the Great Plains Car Park if in possession of an Adult Great Plains ticket – no exceptions!

If you have a Thursday entry ticket in conjunction with your full weekend ticket, this allows you to arrive from Thursday.

The showers in Great Plains can get busy in the mornings, if you do not wish to queue for the showers, we’d recommend using them at night when they are much quieter.

Please note that Great Plains tickets do NOT include entry into the festival. Each person will also need to be in possession of a Full Weekend Festival Ticket.

faqs

What is Great Plains?

Great Plains is an upgraded campsite we offer, you still bring your own tent however the field is located next to Deer Lodge, our boutique camping and has its own dedicated car park, meaning there is less hassle when getting yourself set up for the festival.

What do I need to camp in Great Plains?

As Great Plains is an upgraded camp, you must have a weekend ticket and a Great Plains ticket. These must be used in conjunction with each other and must be for your correct age at the time of the festival. Each member of you party must have both a weekend ticket and a Great Plains upgrade ticket for the correct age group.

What is included in Great Plains?

Great Plains has access to free hot showers, its own dedicated arena entrance, extra camping space and adjacent parking. Toilets and a water point are included in all campsites. Great Plains ticket holders also have access to the food traders and a bar in the Deer Lodge reception for a late night tipple.

Can I bring chairs/gazebos?

Chairs are very welcome in the campsites. Please don’t bring gazebos, They take up valuable tent space in the campsites.

Can I buy food / drink from the co-op and bring it back to the camp?

Yes, you may bring food and drink back to the campsite from the Co-op, with the exception of alcohol. This is due to having to pass through the arena en-route. In order to go through the arena with your shopping, you must keep a hold of your receipt to show at the arena gate.

One pass required per vehicle. This is valid for parking over the weekend, if you have a Thursday ticket this will also be available from the Thursday. Cheaper if purchased in advance. You will be sent a car park hanger in advance which acts as your ticket and will allow you to be processed faster onsite. This must be displayed in your mirror as you enter the site.

Please ensure you have the correct car parking ticket. General Camping require a standard General Parking ticket while Deer Lodge, Emperors Fields, Tangerine Fields and Great Plains have their own car parks located on the other half of the festival site and will require a different car parking ticket.

Bring along your home from home! Our live-in vehicle field has only gotten more popular as the British staycation is increasingly in demand. All campervans, caravans, converted vehicles or trailer tents require a live-in vehicle pass. Unsuitable vehicles, such as unconverted vans & cars will not be allowed entry to the live-in vehicle site. Only cars towing caravans will be permitted entry. These vehicles will be redirected to the festival carpark where sleeping in vehicles is prohibited as it is contrary to our license. Suitable vehicles are those that have living accommodation with fitted sleeping facilities and either fitted cooking or washing facilities.

One ticket is required per vehicle, not per person and must be used in conjunction with a valid weekend ticket. With your live-in vehicle ticket, you are allocated a pitch on a first come first served basis, these pitches are 7m x 5m maximum. All vehicles and cars must fit within this area. If your live-in vehicle is larger than 7m x 5m, you must purchase two live in vehicle passes. If you’re wanting to pitch near friends, we’d recommend arriving in convoy as we cannot save pitches next to each other.

The on-site live-in vehicle field is located adjacent to the general campsites and is roughly 10-15 mins walk from the arena depending on ground conditions and mobility.

Both live-in vehicle fields have toilets, a water point and a chemical disposal point.

If you have friends in general camping, they may visit you in the live-in vehicle field and vice versa.

There are no shower facilities located in the on-site live-in vehicle field itself however there is the Soap Opera available a short walk away in the Village Green. A seperate booking is required for the Soap Opera.

FAQS

What is a live in vehicle?

Broadly speaking this is either a Campervan, Motorhome, Caravan or other fully converted vehicle.

Which ticket do I need for a live-in vehicle in the regular live-in vehicle field?

You will require a Live-in Vehicle ticket alongside your weekend ticket.

What is the difference between Live-in Vehicle and The Frontier Live-in Vehicle?

These tickets correspond to two different campsites within the festival. The regular Live-in Vehicle ticket is for the Live-in Vehicle campsite located closer to the arena entrance whereas The Frontier is our off-site Live-in Vehicle campsite located around a 20-25 minute walk to the arena. The facilities are the same in both, the only difference is the distance.

What facilities are available in the Live-in Vehicle field?

The live in vehicle field comes equipped with toilets, a water point, a chemical disposal point and of course, weekend parking for your home from home, your live-in vehicle.

My live-in vehicle is bigger than the pitch size. What should I do?

You will need to order a second live-in vehicle ticket. This will give you access to an additional pitch.

Are awnings allowed?

Yes, one awning or tent is allowed per vehicle as long as they fit within your pitch size.

Are cars allowed in the Live in Vehicle Field?

The only cars allowed to park in the Live in Vehicle Field are those that have towed your caravan in and these must fit in the pitch you have purchased. Unfortunately, we cannot allow any other cars in the fields.

We have friends who are joining us in our live-in vehicle but are travelling separately. Is this ok?

Yes, this is fine, they will however need to park up in the general car park and walk through to the live-in vehicle field to join you. We’d recommend where possible, taking their items in the live-in vehicle to reduce the effort carrying bags up to the live-in vehicle field.

Can I sleep in my car?

No, sorry! With all the great campsites above, why would you?!

A quieter home for more live-in vehicles. Located off-site, enjoy a serene and secluded experience with stunning views to match! Our Frontier campsite for live-in vehicles is located in front of Lowther Castle. The pitch space is 7 metres x 5 metres with toilets, water point and chemical disposal point. All campervans, caravans, converted vehicles or trailer tents require a live-in vehicle pass. Unsuitable vehicles, such as unconverted vans & cars will not be allowed entry to the live-in vehicle site. Only cars towing caravans will be permitted entry. These vehicles will be redirected to the festival carpark where sleeping in vehicles is prohibited as it is contrary to our license.

It is a 5-10 minute walk from The Frontier to the entrance of the original Live-in Vehicles field, which is itself 10-15 minutes walk from the arena, depending on ground conditions and mobility. To assist we will be laying on a land train to shorten the route, running back and forth between The Frontier and the Live-in Vehicle field. Timings for this will be confirmed closer to the festival.

One ticket is required per vehicle, not per person and must be used in conjunction with a valid weekend ticket. With your live-in vehicle ticket, you are allocated a pitch on a first come first served basis, these pitches are 7m x 5m maximum. All vehicles and cars must fit within this area. If your live-in vehicle is larger than 7m x 5m, you must purchase two live in vehicle passes. If you’re wanting to pitch near friends, we’d recommend arriving in convoy as we cannot save pitches next to each other.

Due to its location, we wouldn’t recommend booking for The Frontier if you struggle with long distances or have mobility issues. We would recommend looking at our on-site Live-in Vehicle field or if you have an access card with the relevant symbols, the pitches in our Campsite with Accessible Facilities.

There are no shower facilities in The Frontier field. The Soap Opera is available in the Village Green however it is roughly a 25 minute walk from The Frontier depending on mobility and an additional Soap Opera booking is required

faqs

What is a live in vehicle?

Broadly speaking this is either a Campervan, Motorhome, Caravan or other fully converted vehicle.

Which ticket do I need for a live-in vehicle in The Frontier?

You will require a The Frontier – Live-in Vehicle ticket alongside your weekend tickets.

What is the difference between Live-in Vehicle and The Frontier Live-in Vehicle?

These tickets correspond to two different campsites within the festival. The regular Live-in Vehicle ticket is for the Live-in Vehicle campsite located closer to the arena entrance whereas The Frontier is our off-site Live-in Vehicle campsite located around a 20-25 minute walk to the arena. The facilities are the same in both, the only difference is the distance to the arena.

What facilities are available in the The Frontier Live-in Vehicle field?

The Frontier comes equipped with toilets, a water point, a chemical disposal point and of course, weekend parking for your home from home, your live-in vehicle.

We also operate a Shuttle Bus for The Frontier. The shuttle bus goes back and forth between The Frontier Live In Vehicle field and the regular Live-in Vehicle field. This reduces the walking distance between this campsite and the main arena. The land train runs back and forth continuously between set hours, to be confirmed in the run up to the festival.

My live-in vehicle is bigger than the pitch size. What should I do?

You will need to order a second live-in vehicle ticket. This will give you access to an additional pitch.

Are awnings allowed?

Yes, one awning or tent is allowed per vehicle as long as they fit within your pitch size.

Are Cars allowed in The Frontier – Live in Vehicle Field?

The only cars allowed to park in The Frontier – Live in Vehicle Field are those that have towed your caravan in and these must fit in the pitch you have purchased. Unfortunately, we cannot allow any other cars in the fields.

We have friends who are joining us in our live-in vehicle but are travelling separately. Is this ok?

Yes, this is fine, they will however need to park up in the general car park and walk through to The Frontier Live-in Vehicle field to join you. We’d recommend where possible, taking their items in the live-in vehicle to reduce the effort carrying bags up to the live-in vehicle field.

Can I sleep in my Car?

No, sorry! With all the great campsites above, why would you?!

Indulge yourself at Kendal Calling this year with a luxury stay in The Deer Lodge. We will have a range of accommodation structures available to book to accommodate 2, 4, 6 and 8 people!

Facilities within each of the accommodation vary, so please check out Deer Lodge page for specifics on each individual accommodation option.

Included with your tickets and as part of the camping field is a complimentary parking pass, compost loos, free hot showers, access to a dedicated food outlet, bar and free phone charging in the reception tent.

You only need one Deer Lodge ticket for your party. I.E. one 4-person bell tent for 4 weekend ticket holders. Please note, that the prices of Deer Lodge do not include weekend tickets, they are strictly for the boutique accommodation and must be used in conjunction with weekend tickets.

faqs

What is Deer Lodge?

Deer Lodge is our luxury boutique campsite offering those extra touches to make for an unforgettable weekend! We understand not everyone likes to ‘rough it’ in a field for the weekend so we have a variety of boutique accommodation for all budgets available. From the standard bell tents through to the sheer luxury of a full-scale Indian Shikar.

What do I need to camp in Deer Lodge?

As Deer Lodge is a boutique accommodation booking, you must have a weekend ticket and a Deer Lodge booking. These must be used in conjunction with each other. Each member of your party must have a weekend ticket, while only one Deer Lodge booking is necessary for your party. For instance, if you wish to book a 4 man bell tent, you will need four weekend tickets and one 4 berth bell tent booking.

What is included in Deer Lodge?

Deer Lodge is a boutique campsite and the facilities do range depending on what accommodation you book however the camping field itself is home to compost loo’s, free hot showers, a dedicated food trader, free phone charging in the reception tent and access to an exclusive bar as well as a complimentary parking pass.

I am coming in a car. Which parking pass do I need?

Deer Lodge has its own car park and as such requires Deer Lodge parking passes. As part of your booking, you are granted one free Deer Lodge parking pass. If you require more parking passes, you will need to purchase additional parking passes. Please book your additional parking pass from our ticketing page.

Can I bring chairs/gazebos?

Chairs are very welcome in the campsites. Please don’t bring gazebos, They take up valuable tent space in the campsites.

Does the price of accomodation include tickets to the festival?

No. You will need weekend tickets alongside your accommodation booking.

My friends are also staying in Deer Lodge, can we be pitched together?

If you would like to situate the tent you’ve booked next to a friends, then please email our boutique team directly on reception@kendalcalling.com

I DON’T HAVE A DEER LODGE BOOKING, Can I VISIT MY FRIENDS STAYING IN DEER LODGE?

Only those with a Deer Lodge or Tangerine Fields booking are allowed inside of the Deer Lodge campsite, however those with Deer Lodge wristbands can enter General Camping to visit friends.

Can I buy food / drink from the co-op and bring it back to the camp?

Yes, you may bring food and drink back to the campsite from the Co-op, with the exception of alcohol. This is due to having to pass through the arena en-route. In order to go through the arena with your shopping, you must keep a hold of your receipt to show at the arena gate.

My friends and I are arriving at different times – what’s the best way to ensure smooth entry?

Deer Lodge tickets come as one e-ticket per booking. It is always best if your group arrives together however if this isn’t the case – whoever is arriving second, please fill out the form here and this will inform our gate managers that your group is arriving at separate times. Then, when you arrive, you just need to flag that your friends have already arrived and you have filled out the Separate Arrivals form and they will be able to get you wristbanded.

Is deer lodge suitable for those with accessibility requirements?

If you have accessibility requirements, we would recommend staying in our ‘Campsite with Accessible Facilities’. While Deer Lodge offers a touch of luxury, it is located a 5-10 minute walk from the arena including an incline which may not be well suited to all festivalgoers. We do offer a limited amount of boutique accommodation within our ‘Campsite with Accessible Facilities’ which can be purchased from the ‘Accommodation’ tab on our ticketing page. If you wish to know more about our accessibility information, and how to apply for the Campsite with Accessible Facilities then please visit our Accessibility Info page here.

Soap Opera is our hot showers, real flushing toilets and pamper station, available to those in general camping, located in the Village Green. This is open from 12PM Thursday and 7AM Friday, Saturday & Sunday. The showers are open until 9PM with toilets open until 11PM. Please note, the facilities are not open on Monday morning.

Posh Privy is located in the arena and is our flushing toilets open during arena opening times.

Please note, you do not need a Soap Opera pass if you are in Deer Lodge, Emperors Field and Great Plains. These campsites have hot showers already and the Soap Opera would be a fair walk from those campsites.

In order to help with the cost of weekend tickets, our festival tickets are available on a payment plan.

• This spreads the cost of your tickets over a number of months, you have the choice of how many months you would like to pay them off over.
• Once you’ve signed up to this an automatic payment is taken by SeeTickets each month on the first Sunday.
• Booking fees are charged with the first payment.
• Please note that the Face Value price of the tickets listed is only the initial payment and not the total amount you will be paying.
• After you have selected your tickets you will have to agree to certain terms relating to Kendal Calling.
• Please note: if you miss a payment due to a lost card or lack of funds SeeTickets will contact you weekly via email. If the card details aren’t corrected within 20 days, your tickets will default with no refunds given.
• If you are booked on a payment plan, please ensure to check that the money is leaving your account each month – if for some reason it doesn’t – please reach out to SeeTickets to check the status of your booking.

• We have partnered with Tixel to provide safe fan-to-fan resale.
• If you wish to give your ticket to your friends or family, then you can do without changing the name on the ticket.
• All tickets are non-transferable except by authorised agents.
• Please do not list tickets on eBay or secondary websites such as ViaGoGo.

How to list your ticket with Tixel

Step 1: Head to www.tixel.com/sell

Step 2: Select ‘I don’t have a file to upload’

Step 3: Follow the instructions for forwarding your SEE Tickets confirmation email to Tixel

Note: SEE Tickets confirmation emails are only received by the lead booker and should have the subject line starting with Kendal Calling – E-Ticket Order

How to set up a private listing 

Follow the instructions above to list your ticket. At the 2nd step, it will ask you if you want to make it a public or private listing. Select private, set your price and then it will generate a link for you to send to the buyer without the ticket ever appearing on the public page. 

Why am I unable to list my Kendal ticket for resale on Tixel? 

Most ticket types are allowed to be resold with a few exceptions: 

● Payment plan tickets before the payment plan has been paid in full 

● Guest list/Competition tickets Please check that the ticket you are trying to sell does not fall into any of the above categories. If it doesn’t and you are still having issues, feel free to contact our Community Support via the TixelBot in the bottom right corner to help with troubleshooting.

Setting up an auto-purchase on Tixel 

To give yourself the best chance of getting a ticket you can set up an auto-purchase on Tixel by clicking ‘join the waitlist’ then ‘set up auto-purchase’. Select the ticket you want, the quantity and then the price you are willing to pay up to a maximum of 20% above the original face value. If another fan lists a ticket, you’ll automatically purchase it if your price matches theirs. You can choose when your auto-purchase expires, and your card won’t be charged after that.

I’ve sold my ticket. What happens next? 

Once you’ve sold your ticket, there is no further action required from sellers. All buyers will be provided with a new ticket in their name which they’ll be able to download closer to the event and the original ticket will be invalidated. By default, your funds will be released after the completion of the event, however, you may be eligible for express withdrawal.

I’ve purchased a ticket on Tixel, when will I receive my PDF?

You will be issued with a brand new ticket which will be available to download closer to the event. The date for when PDFs are released is still to be confirmed with the organisers. A buyers will be notified when their tickets are available to be downloaded.

I’m having trouble reselling my ticket. 

If you’re having trouble selling your ticket on Tixel, please contact them via https://www.tixel.com/help and they will be able to assist with reselling the ticket.

Residents will receive a letter later on in the year for details on how to book residents tickets.

If you have any queries, please email our residents team directly on residents@kendalcalling.com